SafetyNet Online
技术支持中心

如果你的技术支持请求不是时间紧迫,你可以发电子邮件到support@trapezenetworks.com ,我们会在一个工作日内作出回应。

如果你想获得trapeze网络产品技术支持,请致电我们的技术支持中心:

营业时间:周一至周五,上午九时至下午五时
中国大陆: (010) 6298 3700
亚太地区: +86 10 6298 3700

24x7x365技术支持
United States: 866.TRPZ.TAC (866.877.9822)
EMEA: +31 (0) 35.64.78.193
亚太区:+1.925.474.2400

为加快你的服务请求,当你致电支持中心时,请提供您的公司和位置信息,以及任何适用的产品型号和序号。


Japan: +81(0)3.4360.8410
Support hours: Monday through Friday, 9 a.m. to 6 p.m.
(UTC/GMT + 9 hours - Tokyo)
with 24 x 7 x 365 network-down emergency paging support

Trapeze Support Web Portal

Trapeze Networks' customers and authorized service partners with a purchased support contract have access to a number of valuable online resources including a Knowledge Base, product documentation, software releases, release notes, and tech tips.

For support contract questions, email us at services@trapezenetworks.com


Login
If you have a Trapeze SafetyNet Service Contract, please login using the user name and password that you received with your SafetyNet welcome package.


 
Remember, your user name and password are case sensitive.

Forgot Password?

Notice
Due to changes on the Support Portal, existing users should click "Forgot Password" to reactivate the SafetyNet profile.

End-users in EMEA should not register for an individual support account. Contact your reseller or channel partner for support assistance.