如果你的技术支持请求不是时间紧迫,你可以发电子邮件到support@trapezenetworks.com ,我们会在一个工作日内作出回应。
如果你想获得trapeze网络产品技术支持,请致电我们的技术支持中心:
营业时间:周一至周五,上午九时至下午五时
中国大陆: (010) 6298 3700
亚太地区: +86 10 6298 3700
24x7x365技术支持
United States: 866.TRPZ.TAC (866.877.9822)
EMEA: +31 (0) 35.64.78.193
亚太区:+1.925.474.2400
为加快你的服务请求,当你致电支持中心时,请提供您的公司和位置信息,以及任何适用的产品型号和序号。
Japan: +81(0)3.4360.8410
Support hours: Monday through Friday, 9 a.m. to 6 p.m.
(UTC/GMT + 9 hours - Tokyo)
with 24 x 7 x 365 network-down emergency paging support
Trapeze Networks' customers and authorized service partners with a purchased support contract have access to a number of valuable online resources including a Knowledge Base, product documentation, software releases, release notes, and tech tips.
For support contract questions, email us at services@trapezenetworks.com